At Sam's Backhoe & Septic Repairs, an orange excavator rests on a dirt path at a construction site. It's surrounded by trees and piles of soil under a partly cloudy blue sky, ready for any excavating tasks.

Privacy Policy

Effective Date: January 13, 2025

Sam’s Backhoe and Septic Repairs (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you provide when contacting us or using our services

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Date and time of access
  • Referring website URLs

How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide customer support.
  • Schedule and manage service appointments.
  • Improve our website’s functionality and user experience.
  • Send service updates or promotional offers (only if you have opted in).
  • Comply with legal requirements.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers or contractors assisting with our operations (e.g., IT support).
  • Law enforcement or regulatory agencies, if required by law.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Understand how visitors use our website.
  • Improve website performance and functionality.

You can adjust your browser settings to disable cookies, but doing so may affect the functionality of our website.

Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure. We encourage you to exercise caution when sharing sensitive information online.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at:

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Thank you for trusting Sam’s Backhoe and Septic Repairs.